Concept

refund scam

concept:refund_scam

A scam in which criminals claim to refund a payment, manipulate the victim’s apparent account balance, and demand repayment.

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Relationships

Direction Predicate Other entity Origin EP
outgoing USES text-to-speech software Explicit 143
outgoing USES remote access software Explicit 143
outgoing USES HTML manipulation Explicit 143
outgoing USES gift-card laundering Explicit 143

Claims

refund scam USES text-to-speech software

Refund scams are described as using text-to-speech software in their robocall or voicemail lures.

Explicit Confidence 97% · Jack Rhysider EP 143 Details

“They’re clearly using some text-to-speech software, right?”

Jack Rhysider · offsets 13771–13829

refund scam USES remote access software

Refund scammers ask to view and control the victim’s computer through a screen-sharing or remote-access application.

Explicit Confidence 99% · Jack Rhysider EP 143 Details

“The scammer will say that they want to make sure the money goes into the proper bank account and will ask to see the victim’s screen by using some screen-sharing application, and then they’ll ask to take control of the victim’s computer”

Jack Rhysider · offsets 17258–17494

refund scam USES HTML manipulation

Refund scammers fake an overpayment by editing the bank webpage displayed in the victim’s browser.

Explicit Confidence 99% · Jack Rhysider EP 143 Details

“the scammer just faked the whole transaction by editing the HTML on the victim’s screen”

Jack Rhysider · offsets 17912–17999

refund scam USES gift-card laundering

In the described refund scam, the victim is pressured to return the supposedly excess refund using gift vouchers.

Explicit Confidence 98% · Jim Browning EP 143 Details

“He spends the next few minutes explaining that he’s going to need $5,000 worth of Apple gift vouchers”