Incident
incident:talktalk_2014_webpro_data_breach
Also: November 2014 TalkTalk data breach, Webpro breach
Insider data-theft incident in which rogue Webpro employees harvested 21,000 TalkTalk customer accounts for use by phone scammers.
Insider data-theft incident in which rogue Webpro employees harvested 21,000 TalkTalk customer accounts for use by phone scammers.
“In total, 21,000 accounts were harvested out of the TalkTalk database.”
“three Webpro employees were arrested for stealing data out of the TalkTalk database.”
| Direction | Predicate | Other entity | Origin | EP |
|---|---|---|---|---|
| outgoing | INVOLVES | social engineering | Explicit | 4 |
| outgoing | INVOLVES | data harvesting | Explicit | 4 |
| outgoing | COMPROMISES | TalkTalk | Explicit | 4 |
| outgoing | INVOLVES | Webpro | Explicit | 4 |
TalkTalk 2014 Webpro data breach INVOLVES social engineering
The breach involved scam calls in which callers impersonated TalkTalk staff and groomed victims into trusting them.
Explicit Confidence 99% · Jack Rhysider EP 4 Details
“The caller would establish trust with the victim, convincing them they are from TalkTalk”
TalkTalk 2014 Webpro data breach INVOLVES data harvesting
Rogue Webpro employees harvested customer accounts from the TalkTalk database.
Explicit Confidence 99% · Jack Rhysider EP 4 Details
“They began harvesting customer accounts out of the TalkTalk database 500 records at a time.”
TalkTalk 2014 Webpro data breach COMPROMISES TalkTalk
The breach compromised TalkTalk customer-account data, including 21,000 harvested accounts.
Explicit Confidence 99% · Jack Rhysider EP 4 Details
“In total, 21,000 accounts were harvested out of the TalkTalk database.”
TalkTalk 2014 Webpro data breach INVOLVES Webpro
The breach involved rogue employees of Webpro, a TalkTalk customer-support outsourcing provider.
Explicit Confidence 99% · Jack Rhysider EP 4 Details
“Three rogue Webpro employees gained access to these privileged log-ins.”