Technique
technique:return_merchandise_authorization
Also: RMA
Replacement-device process abused by Justin to obtain Cisco and Microsoft hardware without returning defective equipment.
Replacement-device process abused by Justin to obtain Cisco and Microsoft hardware without returning defective equipment.
“This is called an RMA.”
| Direction | Predicate | Other entity | Origin | EP |
|---|---|---|---|---|
| incoming | USES | Justin May | Explicit | 46 |
| incoming | DEVELOPED_BY | Justin May | Derived | 46 |
Justin May USES Return Merchandise Authorization
Justin fraudulently requested replacement Cisco devices without returning the original devices, then sold the replacements.
Explicit Confidence 99% · Jack Rhysider EP 46 Details
“Justin knew this and figured out a way to trick Cisco into processing an RMA for him even though he didn’t have a router to send back”
Justin May DEVELOPED_BY Return Merchandise Authorization
Justin is described as having devised a way to abuse Cisco's RMA process; this is an unusual use of DEVELOPED_BY because the catalog has no separate scam artifact entity.
Derived Direction flagged Confidence 72% · Jack Rhysider EP 46 Details
“figured out a way to trick Cisco into processing an RMA for him”