Axact USES User activity tracking
The fake school website tracked users’ interactions so agents could see clicking and hovering behavior.
Explicit Confidence 95% · Fazal EP 142 Details
“The website had some kind of tracker on the user”
Technique
technique:user_activity_tracking
Monitoring a website user’s clicks and cursor hovering to support sales and profiling.
Monitoring a website user’s clicks and cursor hovering to support sales and profiling.
“if I were on the phone with them, I can see everything they’re clicking and hovering over”
Axact USES User activity tracking
The fake school website tracked users’ interactions so agents could see clicking and hovering behavior.
Explicit Confidence 95% · Fazal EP 142 Details
“The website had some kind of tracker on the user”