Incident

The Pizza Problem

incident:the_pizza_problem

Targeted harassment campaign in which repeated cash-on-delivery pizza orders were sent to Miles and members of his family to pressure him into surrendering an Instagram handle.

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Relationships

Direction Predicate Other entity Origin EP
outgoing INVOLVES SIM swapping Explicit 97
outgoing INITIAL_ACCESS_VIA social engineering Uncertain 97
outgoing INVOLVES Password recovery Explicit 97
outgoing COMPROMISES Gmail Explicit 97
outgoing COMPROMISES Twitter Explicit 97
outgoing COMPROMISES Instagram Explicit 97
outgoing INVOLVES AT&T Explicit 97
outgoing INVOLVES T-Mobile Explicit 97
outgoing INVOLVES OG accounts Explicit 97
outgoing INVOLVES OGUsers Uncertain 97
outgoing INVOLVES Swatting Uncertain 97
outgoing INVOLVES Fire-trucking Uncertain 97

Claims

The Pizza Problem INVOLVES SIM swapping

The incident involved repeated attempts to take over Miles’s phone number through SIM swapping.

Explicit Confidence 99% · Jack Rhysider EP 97 Details

“someone SIM-swapped Miles’ phone number over to theirs”

Jack Rhysider · offsets 8105–8159

The Pizza Problem INITIAL_ACCESS_VIA social engineering

The attackers appear to have gained access by socially engineering mobile-provider representatives; Miles said they manipulated T-Mobile into changing the SIM.

Uncertain Confidence 91% · Miles EP 97 Details

“manipulate their way in through either doing it in person or doing it over the phone”

Miles · offsets 16555–16639

The Pizza Problem INVOLVES Password recovery

After the SIM swap, the attacker used password recovery to reset Miles’s Gmail password and reach other accounts.

Explicit Confidence 99% · Jack Rhysider EP 97 Details

“proceeded to do a password recovery on his Gmail account”

Jack Rhysider · offsets 8165–8221

The Pizza Problem COMPROMISES Gmail

During the first attack, the attacker accessed and reset Miles’s Gmail account.

Explicit Confidence 99% · Miles EP 97 Details

“They got into Twitter, they got into Instagram, they got into Gmail”

Miles · offsets 8510–8577

The Pizza Problem COMPROMISES Twitter

During the first attack, the attacker accessed Miles’s Twitter account.

Explicit Confidence 99% · Miles EP 97 Details

“They got into Twitter”

Miles · offsets 8510–8531

The Pizza Problem COMPROMISES Instagram

During the first attack, the attacker accessed Miles’s Instagram account.

Explicit Confidence 99% · Miles EP 97 Details

“they got into Instagram”

Miles · offsets 8533–8556

The Pizza Problem INVOLVES AT&T

AT&T was the mobile provider that confirmed Miles’s SIM information had been changed during the first attack.

Explicit Confidence 98% · Miles EP 97 Details

“you called earlier and you changed your SIM information”

Miles · offsets 6503–6558

The Pizza Problem INVOLVES T-Mobile

T-Mobile was involved in the later SIM-hack attempt and worked with Miles to lock down his account.

Explicit Confidence 99% · Miles EP 97 Details

“I was on the phone with T-Mobile immediately”

Miles · offsets 13224–13268

“worked with T-Mobile to lock it down”

Miles · offsets 15056–15092

The Pizza Problem INVOLVES OG accounts

The harassment campaign targeted what the episode describes as an OG Instagram account: a short, desirable handle.

Explicit Confidence 99% · Jack Rhysider EP 97 Details

“this brings us to the world of OG accounts”

Jack Rhysider · offsets 27600–27643

The Pizza Problem INVOLVES OGUsers

OGUsers was described as a marketplace where desirable account handles were offered for sale, providing a possible profit motive for the harassment.

Uncertain Confidence 95% · Jack Rhysider EP 97 Details

“one of these marketplaces is called ogusers.com”

Jack Rhysider · offsets 24009–24056

“whoever was harassing him was probably doing it to make money off his account”

Jack Rhysider · offsets 24550–24627

The Pizza Problem INVOLVES Swatting

Miles feared that the harassment could escalate to swatting.

Uncertain Confidence 91% · Miles EP 97 Details

“this sort of thing can lead to swatting and fire-trucking”

Miles · offsets 25318–25375

The Pizza Problem INVOLVES Fire-trucking

Miles feared that the harassment could escalate to fire-trucking.

Uncertain Confidence 91% · Miles EP 97 Details

“this sort of thing can lead to swatting and fire-trucking”