Episode

EP 97 — The Pizza Problem

20 July 2021 Official episode · Official transcript

cybercrime

Miles describes repeated SIM-swapping, account compromise, threats, and targeted pizza-order harassment intended to force him to surrender valuable social-media handles.

Topics: SIM swapping and fraudulent mobile-number transfer, SMS-based account recovery, Social engineering of mobile-provider support, Online-account takeover, Two-factor authentication and mobile-account PINs, Valuable short social-media handles and account marketplaces, Doxxing and target profiling using publicly available information, Harassment through fraudulent service orders, Swatting and fire-trucking, Law-enforcement handling of cybercrime and online harassment

Official episode-page sources

Links published on the Darknet Diaries episode page. Not LLM output.

Entities (28)

Claims (19)

Qualified statements from this episode, not graph facts.

Miles USES Twitter

Miles maintained and used a Twitter account under his animal handle.

Explicit Confidence 99% · Miles EP 97 Details

“I had this name on Twitter and Instagram”

Miles · offsets 3203–3243

Miles USES Instagram

Miles maintained and used an Instagram account under his animal handle.

Explicit Confidence 99% · Miles EP 97 Details

“I had this name on Twitter and Instagram”

Miles · offsets 3203–3243

Miles USES LinkedIn

Miles used LinkedIn with the same online handle.

Explicit Confidence 98% · Miles EP 97 Details

“then I had it on Dribble and LinkedIn and Facebook”

Miles · offsets 3249–3299

Miles USES Facebook

Miles used Facebook with the same online handle.

Explicit Confidence 98% · Miles EP 97 Details

“then I had it on Dribble and LinkedIn and Facebook”

Miles · offsets 3249–3299

The Pizza Problem INVOLVES SIM swapping

The incident involved repeated attempts to take over Miles’s phone number through SIM swapping.

Explicit Confidence 99% · Jack Rhysider EP 97 Details

“someone SIM-swapped Miles’ phone number over to theirs”

Jack Rhysider · offsets 8105–8159

The Pizza Problem INITIAL_ACCESS_VIA social engineering

The attackers appear to have gained access by socially engineering mobile-provider representatives; Miles said they manipulated T-Mobile into changing the SIM.

Uncertain Confidence 91% · Miles EP 97 Details

“manipulate their way in through either doing it in person or doing it over the phone”

Miles · offsets 16555–16639

The Pizza Problem INVOLVES Password recovery

After the SIM swap, the attacker used password recovery to reset Miles’s Gmail password and reach other accounts.

Explicit Confidence 99% · Jack Rhysider EP 97 Details

“proceeded to do a password recovery on his Gmail account”

Jack Rhysider · offsets 8165–8221

The Pizza Problem COMPROMISES Gmail

During the first attack, the attacker accessed and reset Miles’s Gmail account.

Explicit Confidence 99% · Miles EP 97 Details

“They got into Twitter, they got into Instagram, they got into Gmail”

Miles · offsets 8510–8577

The Pizza Problem COMPROMISES Twitter

During the first attack, the attacker accessed Miles’s Twitter account.

Explicit Confidence 99% · Miles EP 97 Details

“They got into Twitter”

Miles · offsets 8510–8531

The Pizza Problem COMPROMISES Instagram

During the first attack, the attacker accessed Miles’s Instagram account.

Explicit Confidence 99% · Miles EP 97 Details

“they got into Instagram”

Miles · offsets 8533–8556

The Pizza Problem INVOLVES AT&T

AT&T was the mobile provider that confirmed Miles’s SIM information had been changed during the first attack.

Explicit Confidence 98% · Miles EP 97 Details

“you called earlier and you changed your SIM information”

Miles · offsets 6503–6558

The Pizza Problem INVOLVES T-Mobile

T-Mobile was involved in the later SIM-hack attempt and worked with Miles to lock down his account.

Explicit Confidence 99% · Miles EP 97 Details

“I was on the phone with T-Mobile immediately”

Miles · offsets 13224–13268

“worked with T-Mobile to lock it down”

Miles · offsets 15056–15092

Miles USES two-factor authentication

Miles used two-factor authentication on all of his social-media accounts after the attacks.

Explicit Confidence 99% · Jack Rhysider EP 97 Details

“He was using two-factor authentication on all his social media accounts”

Jack Rhysider · offsets 18234–18305

The Pizza Problem INVOLVES OG accounts

The harassment campaign targeted what the episode describes as an OG Instagram account: a short, desirable handle.

Explicit Confidence 99% · Jack Rhysider EP 97 Details

“this brings us to the world of OG accounts”

Jack Rhysider · offsets 27600–27643

The Pizza Problem INVOLVES OGUsers

OGUsers was described as a marketplace where desirable account handles were offered for sale, providing a possible profit motive for the harassment.

Uncertain Confidence 95% · Jack Rhysider EP 97 Details

“one of these marketplaces is called ogusers.com”

Jack Rhysider · offsets 24009–24056

“whoever was harassing him was probably doing it to make money off his account”

Jack Rhysider · offsets 24550–24627

The Pizza Problem INVOLVES Swatting

Miles feared that the harassment could escalate to swatting.

Uncertain Confidence 91% · Miles EP 97 Details

“this sort of thing can lead to swatting and fire-trucking”

Miles · offsets 25318–25375

The Pizza Problem INVOLVES Fire-trucking

Miles feared that the harassment could escalate to fire-trucking.

Uncertain Confidence 91% · Miles EP 97 Details

“this sort of thing can lead to swatting and fire-trucking”

Miles · offsets 25318–25375

Nicole Beckwith MEMBER_OF United States Secret Service

Nicole Beckwith was described as having served as a Secret Service task force officer.

Explicit Confidence 98% · Jack Rhysider EP 97 Details

“as a Secret Service task force officer”

Jack Rhysider · offsets 38564–38602

Miles USES Internet Crime Complaint Center

Miles filed an online cybercrime report after police suggested reporting the harassment to the FBI; Nicole identifies this reporting channel as IC3.

Attributed Confidence 84% · Nicole Beckwith EP 97 Details

“file a complaint with the – with IC3, the Internet Crime Complaint Center the FBI runs”

Nicole Beckwith · offsets 41051–41137

Transcript references

Works mentioned in the transcript. Distinct from show-note sources.

Extraction provenance

Model gpt-5.6-luna · prompt 1.5.19 · schema 1.5.19 · 2026-09-13T07:10:28.524592+00:00