Organisation

Managed Service Provider

organisation:managed_service_provider Also: MSP, managed service provider

An outsourced IT service provider that remotely manages customers’ servers and networks.

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Mentioned in

Relationships

Direction Predicate Other entity Origin EP
outgoing USES Virtual Private Network Explicit 103
outgoing USES jump server Explicit 103
incoming COMPROMISES Cloud Hopper Explicit 103
incoming TARGETS Cloud Hopper Explicit 103

Claims

Managed Service Provider USES Virtual Private Network

The MSP used a VPN to access a jump server and then reach systems in the customer network.

Explicit Confidence 98% · Jack Rhysider EP 103 Details

“they set up a VPN to a server that they could use to jump off of when they needed to get in this network”

Jack Rhysider · offsets 10091–10195

Managed Service Provider USES jump server

The MSP used jump servers to manage and access customer systems.

Explicit Confidence 99% · Fabio Viggiani EP 103 Details

“it was one of the jump servers that the MSP used to manage this customer”

Fabio Viggiani · offsets 9334–9406

Cloud Hopper COMPROMISES Managed Service Provider

The campaign compromised MSP infrastructure and used it to reach multiple customers.

Explicit Confidence 99% · Rod Rosenstein EP 103 Details

“the defendants are accused of targeting and compromising Managed Service Providers or MSPs”

Rod Rosenstein · offsets 40263–40353

Cloud Hopper TARGETS Managed Service Provider

The campaign targeted MSPs because they had trusted access to customer networks and data.

Explicit Confidence 99% · Rod Rosenstein EP 103 Details

“the defendants are accused of targeting and compromising Managed Service Providers or MSPs”